Chatbot x 13

Références · 2026-02-21

bookForecasting artificial intelligence on online customer assistance: Evidence from chatbot patents analysis

The main goal of this research is to provide a comprehensive understanding of the actual progresses ...

IntelligenceArtificielleChatbotOnline customer assistanceOnline retailingPatent analysisconversational agents

Références · 2026-02-21

bookMaking conversations with chatbots more personalized

Many of the world's leading brands and increasingly government agencies are using intelligent a...

PersonalityChatbotHuman-computer interaction

Références · 2026-02-21

bookIntroducing Edna: A trainee chatbot designed to support communication about additional (secondary) genomic findings

Objective To support informed decision-making about reanalysis of clinical genomic data for risk of ...

PatientsChatbotSentiment analysisNatural language processingFamily historyGenetic counselingSecondary findingsConversation agent

Références · 2026-02-21

bookPromoting fertility awareness and preconception health using a chatbot: a randomized controlled trial

Research question What are the effects of using a fertility education chatbot, i.e. automatic conver...

ÉducationChatbotDigital technologyPreconception

Références · 2026-02-21

bookChatbots: History, technology, and applications

This literature review presents the History, Technology, and Applications of Natural Dialog Systems ...

ChatbotMachine learningNatural language processingHuman–computer interactionNatural dialog interfacesPattern matching

Références · 2026-02-21

bookArtificial intelligence and the new forms of interaction: Who has the control when interacting with a chatbot?

Advances in artificial intelligence provide new tools of digital assistance that retailers can use t...

IntelligenceArtificielleÉconomieDuComportementAutomationChatbotHuman-computer-interaction

Références · 2026-02-21

bookIntelliBot: A Dialogue-based chatbot for the insurance industry

Chatbots have become the go-to platform for users to receive answers to their queries. They are now ...

ChatbotDeep LearningDeep neural networksDialogue-based SystemRecurrent Neural NetworksSeq2Seq Model

Références · 2026-02-21

bookEfficacy of mobile app-based interactive cognitive behavioral therapy using a chatbot for panic disorder

Background Cognitive behavioral therapy (CBT) is a well-established treatment for panic disorder, bu...

ÉconomieDuComportementChatbotMobile appPanic disorderSelf-management

Références · 2026-02-21

bookChatbot e-service and customer satisfaction regarding luxury brands

This study was undertaken to analyze whether luxury fashion retail brands can adhere to their core e...

CommunicationChatbotDigital marketingLuxury brandService agents

Références · 2026-02-21

bookChatbots for learning: A review of educational chatbots for the Facebook Messenger

With the exponential growth in the mobile device market over the last decade, chatbots are becoming ...

FacebookMessengerChatbotMobile learningQuality evaluation

Références · 2026-02-21

bookAn experimental study of public trust in AI chatbots in the public sector

This study investigates the public's initial trust in so-called “artificial intelligence” (...

IntelligenceArtificielleChatbotHuman-machine relationshipPublic servicePublic trustStreet-level bureaucracy

Références · 2026-02-21

bookChatbot usage in restaurant takeout orders: A comparison study of three ordering methods

The purpose of this study was to explore customers’ perceptions and behaviors when using chatbots ...

ThéorieChatbotHuman-robot interactionTakeout order